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Iowa State University Graduate Student Services Specialist II in Ames, Iowa

Position Title:Graduate Student Services Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:• Experience working with graduate students

• Experience working with students in a college or school setting

• Experience planning events

• Experience utilizing problem solving skills to interpret a variety of procedures, policies, and methods

• Experience managing administrative tasks and deadlines

• Experience utilizing Workday software for business processes

Job Description:

SummaryThe Department of Electrical and Computer Engineering (ECpE) is seeking a Graduate Student Services Specialist II to play a crucial role in coordinating various aspects of ECpE graduate programs, including recruitment, admissions, orientation and onboarding, student records, and database management.

Responsible for communicating with prospective graduate students, this position facilitates the admissions process, graduate student orientation meetings, and prospective graduate student visits, as well as monitors student progress and benchmarks. Additional responsibilities include supporting the tuition and scholarship process, providing guidance to students in various ways to ensure success, and managing the immigration process for graduate students. This position may also compile and analyze data to track various metrics for achievement related to student programs.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Example of Duties • Counsels and advises prospective students on how to apply for graduate program admission. • May participate in the selection process, including review and evaluation of candidates, interviews, and serves on selection committees making recommendations regarding final admission decisions. • May meet with students on a variety of student issues and refer students to other resources as needed. • May recruit potential graduate candidates.

Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity.• Provides guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS807

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: May 14, 2024

Posting Close Date:May 28, 2024

Job Requisition Number:R14694

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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