Job Information
Iowa State University Student Recruiter I/II in Ames, Iowa
Position Title:Student Recruiter I/II
Job Group:Professional & Scientific
Required Minimum Qualifications:Bachelor’s degree
Special Required QualificationsValid U.S. Driver's License
Preferred Qualifications:• Experience working under a sales/territory management model.
• Experience using a CRM to support recruitment efforts (Salesforce preferred).
• Experience conducting engaging virtual and in-person presentations in a professional setting.
• Experience in one of the following: sales, or as a volunteer or employee within student affairs.
• Experience with admissions recruitment processes and procedures.
• Experience planning or conducting or assisting with recruitment or outreach events.
Job Description:
The Office of Admissions at Iowa State University is dedicated to fulfilling the university’s land grant mission by attracting, recruiting, orienting, and enrolling a diverse group of new undergraduate students to meet the university’s enrollment targets. We are seeking qualified candidates for the Student Recruiter I/II position. This role is crucial in attracting, recruiting, and enrolling prospective students through various methods, overseeing a recruitment territory, and traveling to high schools, college fairs, and hosting recruitment events. The successful candidate will manage communication within their territory, engaging with prospective students, counselors, families, support systems, and Community-Based Organizations. Additionally, you will be responsible for reviewing and evaluating student transcripts to assess their academic qualifications for admission.
Responsibilities include:
Counsels, advises, and assists with the recruitment of prospective students on matters of admissions.
Providing outstanding customer service to prospective students and families by phone and in-person.
Conducting daily enrollment presentations.
Assisting with New Student Programs events and activities.
Responding to daily admissions inquiries via email, phone, text, or face-to-face interactions.
Utilize a CRM to view and interpret data to assist in territory management and complete other miscellaneous projects and assignments, including follow-up with students.
Reviewing student transcripts to assess academic qualifications and eligibility for admission.
The ideal candidate will demonstrate excellent written and oral communication skills, dynamic in-person and virtual public speaking skills, proficiency in Microsoft Office and presentation software, and the ability to work with students. A willingness to work early mornings, late events, and weekends, the ability to work as a team member in a fast-paced, changing workplace, and the capability to communicate with a wide variety of individuals are also essential.
This will be filled at the Student Recruiter I or II level, depending on the candidate's experience.
Student Recruiter I Minimum Requirements: Bachelor's Degree, is a PS806 pay level, and is salary non-exempt
Student Recruiter II Minimum Requirements: Bachelor’s degree and 2 years of related experience, is a PS807 pay level, and is salary exempt
Level I & II: Example of Duties
• Recruits prospective students from high schools and community colleges.
• Plans events, including student open houses, visits, tours, and off-site receptions.
• Travels and gives presentations about the university to student groups.
• Participates in the selection process, including review and evaluation of candidates.
• Counsels students and parents regarding the admissions process.
• Serves as school ambassador to outside groups.
Level I: Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students
Level II: Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students
Appointment Type:Regular
Number of Months Employed Per Year:12 Month Work Period
Time Type:Full time
Pay Grade:PS806
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date: September 11, 2024
Posting Close Date:September 18, 2024
Job Requisition Number:R15495
By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.
Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.
All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .
If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .
General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.