Job Information
IDEX Inside Sales Manager - OEM in Cedar Falls, Iowa
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
Primary Function:
The Inside Sales Manager is responsible for managing the performance of all OEM customers within the assigned region, with the target goal of cultivating new business and maintaining and/or growing existing business. The Inside Sales Manager will be the key contact within the OEM team for generating sales contacts and leads using our B2B marketing tool (currently 6Sense). The Inside Sales Manager will work hand-in-hand with the Sales Director and Regional Sales Manager’s on creating leads in new and existing markets.
Primary Duties and Responsibilities:
Meets or exceeds territory sales revenue forecast as established by the OEM Sales Director, and Business Unit management.
Build relationships with OEM personnel across their organization including; C-Suite, Engineering, Purchasing, and Operations
Manage “project” activity in the assigned territory, including product offering, recommended pricing levels, and establish sales strategy while following company policies and objectives.
Executes business plan elements designed to meet or exceed annual product and service sales goals, and target account and market objectives.
Coordinate and facilitate implementation of e-business initiatives, including adding customer’s to VikingConnect
Handles requests regarding customer expediting, rescheduling, pricing, and quotations.
Serve as a liaison between customers and factory personnel.
Systematically review customers’ orders status and proactively coordinate with Manufacturing and Purchasing to ensure superior on-time delivery and responsiveness.
Communicate product and policy changes to assigned customers
Roll-out pricing initiatives as directed by the OEM Sales Director.
Communicate to customers any changes affecting scheduling, pricing, and delivery.
Proactively contact customers to identify that needs are being met and solicit feedback on performance.
Provide quotations on behalf of Viking Pump using standard list prices with set multipliers.
Measure work including: customer contacts, quote hit rates, order rates.
Provide appropriate services to customer contacts, quote hit rates, and order rates.
Primary contact from the field regarding possible warranty issues and any follow up that is required.
Follow up to prospective sales leads.
Participate in sales initiatives and programs.
Assist in training of internal employees.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
A minimum of 2 years of experience in customer service or sales in a technical area of a company, preferably in Marketing, Sales or Engineering.
College degree in Engineering, Business, Marketing, or other relevant field.
OTHER SPECIAL REQUIREMENTS:
Must work well in a team environment.
Willing to Travel up to 10%
Must be customer focused.
Must have good organizational skills and be able to handle multiple tasks.
COMPUTER SKILLS:
Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook.
Experience with JD Edwards a plus.
Experience with CRM/Salesforce a plus.
WORK ENVIRONMENT REQUIREMENTS:
Ability to move within office and manufacturing complex, write by hand and keyboard, and perform general office functions.
Ability to communicate by speech and hearing via phone, Microsoft Teams and in person.
Visual acuity needed for close detail work and computer use.
General manufacturing, warehouse and office environment.
ORGANIZATIONAL RELATIONSHIPS
- Must have the ability to effectively communicate with customers, suppliers and all levels of corporate and company personnel.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Job Family: Sales
Business Unit: Viking Pump
IDEX
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