Job Information
Iowa Department of Administrative Services Clerk Specialist in Cedar Rapids, Iowa
Clerk Specialist
Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4516219)
Apply
Clerk Specialist
Salary
$35,568.00 - $52,228.80 Annually
Location
Cedar Rapids - 52404 - Linn County, IA
Job Type
Full-time
Job Number
24-03972
Agency
402 Health & Human Services - Community Services Area
Division
HHS - Cedar Rapids Service Area
Opening Date
05/21/2024
Closing Date
6/2/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Irene Holzwarth - iholzwa@dhs.state.ia.us
Description
Benefits
Questions
Job Description
The Iowa Department of Public Health (IDPH) and Department of Human Services (DHS) merged on July 1, 2022, to form one agency, The Iowa Department of Health and Human Services (HHS).
SHIFT: Monday-Friday 8:00 a.m. to 4:30 p.m.
Location: DHS Cedar Rapids Service Area – 1240 26th Avenue Court SW, Cedar Rapids, IA 52404
DUTIES: This position is responsible for assisting Supervisors in the Community Access (IM) and Child Well Being Social Work (SW) field offices to ensure various work assignments are completed in accordance with Iowa Code and regulatory guidelines. Other duties as assigned.
Description of work:
• Assist supervisors in the Community Access (IM) and Child Well Being (SW) field office to ensure various work assignments are completed in accordance with Iowa Code and regulatory guidelines.
• Organize and oversee confidential files and records including creation, management and retention of such records.
•Compose and distribute legal notifications and other correspondence
• Act as resident expert in various SW and IM program areas by responding to customer inquiries via email, phone or in person, providing necessary information and directing clients to appropriate resources.
•Oversee and assist with the support of social work processes ensuring timely and accurate completion of required tracking and paperwork.
•Act as a liaison between support, IM and SW staff, ensuring that information is shared to assure operational needs are met.
•Perform administrative duties to assist IM, child protective, adoption, foster care and adult service units.
•Oversees drug testing operations with UA contracted business and social workers.
This position will also perform back-up responsibilities for all clerical staff or as assigned. Attend staff meetings, training sessions and core courses and review manual and other sources of communications to keep current on policy and procedure. Other duties as assigned.
To ensure the Cedar Rapids Service Area is providing the best service to the citizens of Iowa, applicants should demonstrate exceptional customer service skills, accuracy, integrity and a strong work ethic, along with the above skill set.
*The starting salary for a new state employee is expected to be at the base of the pay range. *
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visitwww.dhs.gov/E-Verify (https://www.uscis.gov/e-verify) .
Minimum Qualification Requirements
Experience equal to three years of full-time clerical or closely related work;
OR
an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;
OR
an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;
OR
certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.
For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ClerkSpecialist-00018-90018.pdf)
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
How many years of experience do you have of full-time employment in clerical or closely related work?
No experience to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years or more
04
If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion.
No experience to less than 1 year
1 year to less than 2 years
2 years or more
Not applicable - I do not have a high school diploma/GED or equivalent
05
How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.
No education/experience to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years or more
06
If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program: How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.
No education/experience to less than 1 year
1 year to less than 2 years
2 years to less than 2 1/2
2 1/2 years or more
07
If you are a CURRENT employee for the State of Iowa (executive branch): How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced?
No experience to less than 1 year
1 year to less than 1 1/2 years
1 1/2 years or more
Required Question
Agency
State of Iowa
Website
http://dhs.iowa.gov/
Apply
Please verify your email addressVerify Email