Job Information
Robert Half Enrollment Coordinator in Cedar Rapids, Iowa
Description We are offering a permanent employment opportunity for an Enrollment Specialist at our location. The primary function of this role is to manage the enrollment and termination processes for our clients within the industry. As an integral part of our team, you will be tasked with maintaining accurate records, resolving inquiries, and managing customer accounts in our workplace.
Responsibilities:
• Accurately processing all applications for enrollments, changes, and terminations for our existing clientele
• Gaining a thorough understanding of 3rd party enrollment files and making appropriate entries as per our established procedures
• Efficiently handling incoming calls from employees, client contacts and providers, providing timely and accurate responses to all questions and concerns
• Producing ID Cards upon request from members and clients and conducting audits to ensure their accuracy
• Creating Certificates of Creditable Coverages when deemed necessary
• Managing the Coordination of Benefits (COB) and updating our system with information on how claims are to be processed (Primary or Secondary)
• Overseeing weekly inventory to ensure that assigned inventory is processed in a timely, efficient, and accurate manner. Requirements
• Prior medical insurance experience strongly preferred
• Familiarity with Avaya CMS
• Experience in creating and managing Banner Ads
• Knowledge in using CMS Platform
• Ability to use Computer Programs effectively
• Experience in Answering Inbound Calls
• Understanding of Benefit Functions
• Ability to handle Billing Functions
• Experience in Claim Administration
• Excellent Communication skills
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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