Job Information
CRST The Transportation Solution, Inc. Manager - Operations I in Cedar Rapids, Iowa
Description
Division Summary: CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions.
Job Summary: Responsible for overseeing a team of two Supervisors who are responsible for 35 drivers. Their main task is to ensure the fleet is well-maintained, meets legal requirements, and is operated efficiently to maximize productivity and minimize costs. They are responsible for managing and developing relationships with drivers to increase overall driver satisfaction and improve driver retention. They also work closely with drivers to coordinate deliveries and ensure they arrive at their destination on time. Communication, analytical, and organizational skills are essential to succeed in this role.
Essential Duties and Responsibilities:
70% of the shift will be interacting with team out on the yard and 30% office work
Build, develop, and oversee the training of new staff
Ensure budget and cost management
Define, document, and hold team accountable to account specific SOP's
Oversee the management and retention of 35 drivers to include good driver morale, high level of service to customers, safety, and efficient and profitable utilization of equipment
Oversee and ensure compliance in scheduling of all maintenance and repairs of all company-owned equipment
Ensure on-time service for our customer
Ideal Experience and Skill Set:
Complex Problem Solving and Critical Thinking
Experience in Safety
Customer Service
Management and Social Perceptiveness
Preferred knowledge of equipment maintenance
Service Orientation
Monitoring, Coordination, and Negotiation
Work Location: This role will work on-site at our customer location International Paper in Cedar Rapids, IA.
Job Schedule: We have both day and night shift available!
Sunday - Thursday 4:00am-1:00pm
Monday - Friday 9:00pm-6:00am
Did You Know?
CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!
The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Qualifications
Education
Preferred
- Associates or better
CRST The Transportation Solution, Inc.
- CRST The Transportation Solution, Inc. Jobs