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Turner Mining Group IT Microsoft 365 Solutions Administrator in Davenport, Iowa

Turner Staffing Group is currently seeking an experienced Microsoft 365 Solutions Administrator to join our IT team. As a Microsoft 365 Solutions Administrator, you play a crucial role in managing and optimizing the internal Microsoft 365 environment. Your expertise will contribute to the enhancement of productivity, collaboration, and secure resource management.

Responsibilities include but are not limited to:

  • Microsoft 365 Administration: Create new environments from scratch, Manage user accounts, licenses, and permissions within Microsoft 365 (including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD). Configure and maintain security settings, compliance policies, and data loss prevention (DLP) rules.

  • Collaboration and Communication: Support end-users in utilizing Microsoft Teams for chat, meetings, and collaboration. Optimize SharePoint Online for document management, version control, and team sites.

  • Email and Calendar Management: Administer Exchange Online, including mailbox creation, distribution lists, and email routing. Troubleshoot email delivery issues and spam filtering.

  • Migration and Upgrades: Plan and execute migrations from on-premises Exchange or other platforms to Exchange Online. Stay informed about Microsoft 365 updates and recommend feature adoption.

  • Training and User Support: Provide training sessions for end-users of Microsoft 365 applications. Address user inquiries, troubleshoot issues, and assist with configuration.

  • Security and Compliance: Implement security best practices, including multi-factor authentication (MFA) and conditional access. Monitor compliance with data retention policies and eDiscovery requirements.

  • Automation and Scripting: Develop PowerShell scripts for automating routine tasks within Microsoft 365.

  • Documentation and Knowledge Sharing: Maintain accurate documentation for Microsoft 365 configurations and procedures. Share insights and best practices with the IT team. Create update/best practice communications – user facing to share new features and functionality of team sites, accessible shared resource areas, and other company asset materials.

  • Other duties may be assigned, as needed

Required Education and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

  • Minimum of 2-3 years of experience as a Microsoft 365 Administrator/specialist - Important experience includes creating new environments, as well as maintenance/updates to existing systems.

  • Proficiency in Microsoft 365 applications (Exchange Online, SharePoint, Teams, OneDrive).

  • Strong understanding of Azure AD and identity management.

  • Microsoft 365 certifications (e.g., MS-100, MS-101) are a plus.

If you are dedicated and passionate about Microsoft 365, enjoy solving user challenges, and are committed to optimizing our digital workplace, we encourage you to apply for this exciting role!

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