Job Information
Iowa Department of Administrative Services Administrative Assistant 2 in Des Moines, Iowa
Administrative Assistant 2
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Administrative Assistant 2
Salary
$48,422.40 - $71,198.40 Annually
Location
Des Moines - 50321 - Polk County, IA
Job Type
Full-time
Job Number
25-00867
Agency
427 Department of Inspections, Appeals & Licensing
Opening Date
10/15/2024
Closing Date
10/25/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Jayme Hildreth; 515-802-0789
Description
Benefits
Questions
Job Description
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join as an Administrative Assistant 2 within our Licensing Division!
Who We Are
DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers’ Compensation, and Administration.
What We're Seeking
The successful candidate for this position will have excellent customer service skills and experience using an electronic database.
Desired qualifications include:
A self-motivated, quick learner who is able to navigate licensure requirements proficiently
Great attention to detail and a high level of organizational skill
Excellent written and verbal communication skills
Comfort with responding to a high volume of inquiries and prioritizing clerical work
Experience working with diverse populations in a team environment
Commitment to providing a high-quality service
Displays high standards of professional and ethical conduct
What You'll Do:
Trains and instructs employees across the bureau
Management of background check process
Collaborate with review committee on criminal history reviews
Super user for databases
Review and process license and registration applications for assigned board(s)
Collect and analyze information to assess processes and procedures across bureau
Collaborates with leadership and key staff to create standard operating procedures
Maintain current knowledge of changing laws, rules, regulations, and procedures
Create documents such as training guides, standard operating procedures and other guidance documents
Provide backup and assistance to other staff members as needed
Create metrics for evaluating work
Licensing reporting for leadership
Organize and oversee records of a confidential, complex or otherwise sensitive nature
Assist visitors and callers to provide technical help on licensing applications
What We Offer:
Excellent pay and benefits package.
Biweekly vacation accrual and separate sick leave.
Iowa Public Employees Retirement System (IPERS) Retirement Package.
Optional 401A plan with employer contributions.
Employee discount programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, etc.)
Retirement Investors Club (Employer Sponsored Retirement Plan)
Flexible Spending Accounts
Applicant must pass a Level 1 background check prior to employment.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?
I have not graduated from an accredited four-year college or university with a bachelor's degree in any field
Less than 12 months of the administrative support work identified
12 months or more of the administrative support work identified
04
How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.
I do not have any of the combined education and/or experience
Less than five years of the combined education and/or experience
Five years or more of the combined education and/or experience
05
Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?
I am not a current State of Iowa employee
I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa
Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
Required Question
Agency
State of Iowa
Agency
427 Department of Inspections, Appeals & Licensing
Address
Lucas State Office Building
321 E 12th St
Des Moines, Iowa, 50319
Website
https://dia.iowa.gov/
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