Job Information
Animal Rescue League of Iowa Animal Services - Customer Experience Technician in Des Moines, Iowa
The Animal Rescue League of Iowa (ARL) strives to protect the welfare of animals, preserve the human-animal bond, and prevent the overpopulation of companion animals.
As Iowa’s largest nonprofit animal shelter, we know that achieving this goal requires a diverse, inclusive, and collaborative work environment. If you are passionate about our mission, looking for purpose within an organization, and want to find meaning in your work, we would love for you to bring your talents to our team and make a difference for the animals.
We are seeking a passionate and dedicated Customer Experience Technician to join our Animal Services team. As a Customer Experience Technician, you will play a vital role in ensuring exceptional customer service and satisfaction for all visitors and clients of the shelter. This position requires a strong combination of interpersonal skills, animal welfare knowledge, and commitment to delivering a positive experience for both humans and animals.
Here's what we ask of you to take our Animal Services team to the next level.
Customer Service experience
High School Diploma or equivalent (required)
Ability to function in a fast-paced environment
Strong communication skills and openness to change
Team player and self-starter
Supportive and embracive to a culture of acceptance, open communication, and a positive work environment.
See the full job description attached
Benefits:
Paid time off
7 paid holidays
Health, Dental, & Vision
Disability Insurance - Short and long-term disability
Life & AD&D Insurance
Accident & Critical Illness
HSA/FSA
Retirement: 401(k) & ROTH plan
Along with traditional benefits, the ARL employees also receive a variety of other benefits within our organization and outside our organization; these benefits include:
Employee Assistance Program (EAP)
Discounted Pet Food
Discounted Pet Insurance
20% off Animal House purchases (retail shop)
25% off 4-week training classes for your pets
Employee Veterinary Assistance Program
Free yearly vaccinations
Microchips at cost
Heartworm screening -$5 per pet
Annual Heartworm preventative at cost
Other services upon request
The typical schedule for this position is Tuesday - Saturday from about 9am-5pm. Are you interested in this awesome op-purr-tunity ? APPLY NOW!