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Job Number 24037010

Job Category Procurement, Purchasing, and Quality Assurance

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

The Director, Procurement MSB US & Canada is a part of the Global Operation (GO) department which is responsible for taking ideas into implementation across all brands, disciplines, and continents, and reports to the Vice President, Procurement. As a member of the global procurement team, the Director of Procurement provides functional expertise and consultative support to regional and property teams for Marriott Select Brand (MSB) Managed and Franchised properties in the US & Canada. This position is responsible for the development, deployment, maintenance, and measurement of the processes and tools to successfully drive procurement excellence while coordinating initiatives among hotels, suppliers, regional, continent, and global leaders. This includes the creation and deployment of a standardized support model, establishment of cluster procurement organization, supplier management, improvement and negotiation and roll out of contracts as needed. The Director is the Headquarters and Market support resource for topics related to all market/regional procurement matters.

This role acts as a business partner to Area Vice Presidents, Regional Senior Directors, Property Leadership (General Managers, Assistant General Managers, Operations Managers), Owner Franchise Services (OFS), Franchise Management Companies (FMCs), and other Continent team members and will be focused on monitoring procurement performance and implementing improvements as needed. The position is responsible for leading significant change and transition activities related to procurement.

The Director contributes subject matter expertise to ongoing business process. This position must be adept at tapping diverse sources of information, identifying appropriate solutions, anticipating challenges, and devising and executing approaches to deliver against current and future priorities. Resource will be located on the U.S. mainland, preferable in or near one/multiple major metro markets.

CANDIDATE PROFILE

Education and Experience

Required

• 4-year bachelor’s degree in business administration, hotel management, finance, or related field

• 8+ years of relevant operations/procurement experience

• Strong data and analytics capability including use of MS excel, Power BI and other analytical tools/software

• Working operational knowledge of multiple disciplines, including Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services)

• Awareness of the principles, procedures, and techniques of accounting, and of financial records and transactions including, but not limited to, generally accepted accounting principles

• Possess strong oral and written communication skills, excellent interpersonal skills; able to collaborate effectively with senior level leadership, including General Managers, Executive Committee Members, and Key Stakeholders

• In or near one or multiple major metro markets. Major airport hub access required

• Ability to travel approximately 75% of the time within US & Canada

Preferred

• Experience as a hotel operations or procurement leader strongly preferred

• Global mindset; able to work with diverse stakeholders enterprise-wide with focus on developing and integrating best practices across all brands & businesses

• Experience in purchasing, receiving, inventory and contract negotiation. Prior experience working with group purchasing organizations in hospitality and food service a plus

• Ability to communicate important discipline information effectively with all levels of the organization, from hotel to leadership

• Knowledge of best-in-class procurement practices, operating procedures, controls, and governance

• Ability to leverage resources in the accomplishment of objectives

• Exceptional organizational skills. Effective in prioritizing work and following through on commitments. Project management skills

• Proven interpersonal, problem resolution skills, coupled with the ability to positively influence without direct authority

• Effective decision-making skills, can choose a prompt course of action amongst options involving uncertainty or risk

• Strong problem-solving skills; encourages innovative solutions when appropriate

• Ability to develop and maintain effective relationships with both internal and external customers; Collaborative approach with global market teams and business partners

• Actively pursues learning and self-development to enhance personal and professional growth; shares knowledge and expertise with others

• High degree of initiative and ability to work effectively in teams or independently, ability to operate in a highly in a matrix organization

• Experience driving change and rolling out change initiatives within the organization

CORE WORK ACTIVITIES

Operating model

• Define engagement/operating model for market support and adjust as necessary over time.

• Provide procurement expertise and leadership, maintain strong relationships with regional teams, property teams and cluster procurement leaders.

• Create an environment that focuses on process, Key Performance Index (KPIs), and other measurements of productivity, efficiency, accuracy, and service. Stays informed of latest developments, best practices, and trends in procurement and eProcurement; fosters a culture of continuous improvement.

• Establish and maintain strong, collaborative relationships with corporate and continent procurement and finance teams to understand the business and ensure timely exchange of information. Provide ongoing advice and guidance concerning issues related to procurement.

• Responsible for fostering relationships with Area leaders, Global Procurement and Finance leaders, Property leadership and other key stakeholders

• Shares best practices and knowledge across hotels. Champion excellence in business ethics and integrity, social responsibility, cross-cultural effectiveness, and associate engagement.

Cluster, Councils, and cooperation

• Acts as the overarching coordinator of procurement activities across markets, aiming to provide connectivity through participation on business councils or through the establishment of formal procurement clusters.

• Where appropriate, develop business cases for cluster organization and obtain alignment from market operations leaders on implementation.

• Create business cases which include return on investment projections

• Provide support to cluster leaders, providing training, development, and knowledge transfer to deliver consistency in operating model and compliance to procurement strategy and finance policies and procedures.

Market support and supplier improvement

• Schedule, prioritize and conduct regular in market procurement reviews with suppliers, hotel leaders and above property leaders.

• Develop process to share and communicate effectively best practices within and between regions.

• Conducts supplier business reviews and manages supplier improvement where necessary.

• Regularly walk hotel operations to assess supplier performance, hotel execution, and purchasing / inventory system performance, particularly back of house from dock to storeroom to outlet / guest rooms. Document and share best practices and take steps to improve performance where necessary.

Contracting

• Regularly assess hotel expenditures and complete negotiations/contracts for city-wide, multi-city or national agreements as needed.

• Drive cost savings and proactively manage inflationary pressure by switching suppliers and commodities. Actively improve compliance and communicate opportunities with hotels and market leaders.

• Negotiate and engage with key stakeholders to facilitate delivery and compliance with Marriott’s procurement strategy, finance policy, and cost control measures

• Determines the appropriate contract structure to extract maximum value including Cost Plus, Discount off of list, and deviated pricing strategies.

• Performs other duties as business needs.

LEADERSHIP COMPETENCIES

Create Belonging-Build relationships by promoting an environment of collaboration, trust, respect, opportunity, and inclusion.

• Models and empowers others to monitor partner/customer feedback, satisfaction, and relevant metrics to deliver enhanced services.

• Applies existing data and resources to create innovative service strategies.

• Seeks out, builds, and maintains diverse partnerships/relationships across the company and industry.

• Models and coaches team on building and maintaining diverse partnerships & relationships.

Develop Others-Develop diverse, inclusive, and high-performing talent and teams.

• Fosters and environment that supports feedback and ongoing development by putting systems and processes into place to manage program performance and associate development.

• Participates in talent reviews and succession planning discussions, as needed for select direct reports, while providing relevant data (i.e., Talent Ratings, key strengths and opportunity areas, potential successors, etc.).

• Champions the attraction, development, and retention of a diverse workforce to drive innovation and engagement.

• Develops others by identifying needs, providing resources, ongoing feedback, and customized coaching, and setting appropriate shared department, team, and individual goals.

Lead Change-Courageously lead change, innovation, inspire others through optimism, and adapt to changing business needs.

• Engages in effective change management processes such as presenting the need for change in a way that encourages commitment and action, developing strategies and providing resources to implement desired changes, while managing stakeholders’ expectations.

• Keeps leaders informed about key issues, communicates effectively, and courageously influencing others to support a point-of-view, gain alignment, or take action.

• Models, coaches, and holds others accountable for displaying a leadership style that conveys confidence, optimism, gains respect from others, and is dedicated to leading ethically and with a high degree of integrity.

• Uses data to evaluate opportunities and adapt global strategies, where needed (e.g., brand, team, programs, etc.), into actionable plans to maximize external partner/customer commitment, satisfaction, and profitability.

Learn & Excel-Apply professional expertise while seeking out and integrating diverse perspectives and learning opportunities.

• Secures resources and creates opportunities for self and others to improve performance through stretch assignments and other professional development activities.

• Creates an environment where continuous learning is valued and encouraged and holds others accountable for maintaining and sharing current knowledge on industry and discipline trends, competitors, and advanced technical knowledge in area of expertise.

• Models and coaches others on making sound business decisions by monitoring industry trends, market dynamics, and business environment to identify opportunities for improvement and adjusts priorities as needed.

• Builds partnerships across diverse teams to solve complex issues and improve performance.

Deliver Results-Set ambitious goals, create alignment, and drive execution.

• Coordinates with other departments and teams to set clear responsibilities for each group, as well as communicates clear expectations about how departments, teams, and individuals contribute to success.

• Monitors department, team, and individual performance, establishing clear standards, expectations, timelines, and budget requirements.

• Identifies and focuses on business opportunities that have the highest value for the Company.

• Manages department, team, and individual workloads by prioritizing tasks and delegating assignments appropriately, helping others understand work requirements, and obtaining resources departments and teams need to accomplish their work.

California Applicants Only : The salary range for this position is $110,550.00 to $245,238.00 annually.

Colorado Applicants Only : The salary range for this position is $110,550.00 to $222,943.00 annually.

Hawaii Applicants Only : The salary range for this position is $133,766.00 to $245,238.00 annually.

New York Applicants Only : The salary range for this position is $110,550.00 to $245,238.00 annually.

Washington Applicants Only : The salary range for this position is $110,550.00 to $245,238.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 56 days after the date of this posting, 3/4/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.