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Iowa Department of Administrative Services Information Technology Specialist 5 - Technology Lead in Des Moines, Iowa

Information Technology Specialist 5 - Technology Lead

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Information Technology Specialist 5 - Technology Lead

Salary

$78,041.60 - $120,036.80 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Remote Employment

Flexible/Hybrid

Job Number

25-00793

Agency

185 Department of Management - Office of Chief Information Officer

Opening Date

10/02/2024

Closing Date

10/13/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Abbey Carter (abbey.carter@dom.iowa.gov)

  • Description

  • Benefits

  • Questions

Job Description

The Department of Management (DOM), Division of Information Technology (DoIT) is seeking anInformation Technology Specialist 5to join our team! This critical role involves collaborating with vendors to design roadmaps, setting strategic direction, and ensuring alignment with business needs while adhering to IT governance and DoIT objectives.

Key Responsibilities:

  • Project Oversight - Manage all technical aspects of assigned projects, ensuring solutions and designs meet desired outcomes, timelines, cost expectations, and IT governance standards.

  • Vendor Management - Independently review estimates and designs from vendors, ensuring maintainable technology solutions.

  • Technical Facilitation - Troubleshoot and resolve barriers across various IT domains, including infrastructure, software development, on-premise hardware, and cloud platforms.

  • Capacity Planning - Oversee capacity analysis and planning to identify technology needs for the enterprise and agency.

  • Industry Analysis - Continuously assess industry trends and evaluate new capabilities, leading the integration of innovative techniques and technologies.

  • Team Leadership - Assign, schedule, train, and mentor project team members while monitoring progress to ensure adherence to timelines and budgets.

  • Issue Management - Identify, track, and communicate project-related issues, scope changes, and contingency needs, facilitating amicable solutions as necessary.

Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

  • Iowa Public Employees' Retirement System (IPERS)

  • Retirement Investors Club (RIC)

  • Flexible Working Environment- Work from Home Opportunities

  • Health, Dental and Vision Insurance

  • Vacation Leave

  • Sick Leave

  • Paid Holidays

  • Flexible Spending Accounts

  • Life Insurance

  • Long-Term Disability Insurance

    Background Check Requirements:

  • After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

  • Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

    Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

Selectives

984 Business Information Technology:

6 months experience, 12 semester hours, or a combination of both, in business information technology including any of the following: support for management decision-making using computer technology, i.e., computer decision support systems, billing, accounting, queries, data modeling, and IT/manager interface including support for individual, group and corporate goals and managerial concerns with the design, use and implementation of information technology.

OR

955 Business Application Processes

6 months experience, 12 semester hours, or a combination of both including:

  • Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority

  • Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents

  • Knowledge of information systems, developments, and applications, including the ability to analyze and convert work processes to computer applications

  • Familiarity with connecting business requirements established by management with the services and capabilities deployed with information technology services

  • Essential business processes that use or can use information technology applications

  • Analysis of existing business processes and creating or modifying that process in an automated structure or framework

  • Knowledge of the process of transforming business processes that have been defined into a usable application through which the end user can easily access information

OR

737 Information Technology Project Management:

A minimum of 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:

  • Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;

  • Responsible for multiple business and/or computer applications through the development and support phases;

  • Initiates in systems analysis studies;

  • Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints;

  • Prepares or reviews written and oral reports of proposed information technology systems;

  • Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;

  • Monitors time and dollar expenditures to ensure projects and budgets meet established targets;

  • Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing).

2) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

3) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

4) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

5) Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/InformationTechnologySpecialist5-00122-90122.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

    02

    PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

    03

    Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)?

  • I have not graduated from a four year college or university

  • Less than one year of experience in the identified areas

  • One year to less than two years of experience in the identified areas

  • Two years to less than three years of experience in the identified areas

  • Three years or more of experience in the identified areas

    04

    If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

  • I am not a current State of Iowa employee (executive branch)

  • Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa

  • Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa

  • Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

    05

    Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

  • I meet A AND B

  • I do not meet A and B

    06

    Do you meet A AND B: A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

  • Yes - I meet A AND B

  • I do not meet A AND B

    07

    Do you meet A AND B: A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

  • Yes - I meet A AND B

  • No - I do not meet A AND B

    08

    Do you have 6 months experience, 12 semester hours, or a combination of both, in business information technology including any of the following:

  • Support for management decision-making using computer technology, i.e., computer decision support systems, billing, accounting, queries, data modeling, and IT/manager interface including support for individual, group and corporate goals and managerial concerns with the design, use and implementation of information technology.

  • Leveraging information technology in business strategy?

  • Yes

  • No

    09

    If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below. Neglecting to thoroughly answer this question may result in disqualification.

    10

    Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both including:

  • Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority

  • Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents

  • Knowledge of information systems, developments, and applications, including the ability to analyze and convert work processes to computer applications

  • Familiarity with connecting business requirements established by management with the services and capabilities deployed with information technology services

  • Essential business processes that use or can use information technology applications

  • Analysis of existing business processes and creating or modifying that process in an automated structure or framework

  • Knowledge of the process of transforming business processes that have been defined into a usable application through which the end user can easily access information?

  • Yes

  • No

    11

    If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below. Neglecting to thoroughly answer this question may result in disqualification.

    12

    Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:

  • Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;

  • Responsible for multiple business and/or computer applications through the development and support phases;

  • Initiates in systems analysis studies;

  • Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints;

  • Prepares or reviews written and oral reports of proposed information technology systems;

  • Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;

  • Monitors time and dollar expenditures to ensure projects and budgets meet established targets;

  • Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized;

  • Develops analysis and programming guidelines and documentation standards;

  • Evaluates and makes recommendations for needed project team and/or customer training;

  • Reviews the designs of computer applications to ensure that all requirements are satisfied;

  • Reconciles conflicts within and between staff regarding resources, deadlines, and standards;

  • Writes periodic progress, project status and problems resolution reports for management review?

Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects.

  • Yes

  • No

    13

    If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below. Neglecting to thoroughly answer this question may result in disqualification.

    Required Question

Agency

State of Iowa

Agency

185 Department of Management - Office of Chief Information Officer

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

https://ocio.iowa.gov/

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