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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Are you motivated by driving business outcomes and interested in partnering closely with leadership in our newly-formed IFIT business within Lumen?

The Lead Operations Analyst is responsible for business case financial modeling, benefits forecasting and standardization, reporting automation and creation of executive dashboards via BI Tools. The successful candidate will possess strong analytical, forecasting, and automation skills with expertise in program benefit assessment.

Location

This role has been designated as fully remote, US.

The Main Responsibilities

• Develops comprehensive business cases that detail the cost / benefit analysis of proposed initiatives to help drive product and program strategy

• Utilizes data driven forecasting techniques (e.g. linear, seasonal, statistical modeling) to produce benefit forecasts using given variables (e.g. qualitative, quantitative)

• Creates and maintains business case reporting that identifies forecasted vs. actual performance trends enabling updates to Leadership and our Finance partners

• Monitors performance trends and acts to quickly identify drivers of underperforming tools and initiatives

• Supports the development of Statements of Work through cost projection and benefits assessment

• Develops executive dashboards with simple user interfaces utilizing organizationally approved BI tools

• Automates executive reporting by creating coding scripts that pull data directly from source systems on scheduled interval

What We Look For in a Candidate

Required

• Bachelors or Equivalent and 6+ years related experience with Bachelors

• Extensive experience in benefits forecasting using qualitative techniques, time series analysis, projections, and causal models

• Experience with data mining, JSON, Oracle, MySQL, AVAYA, RX, Linux or BI Tools

• Programming skills in HTML, PHP, JavaScript, CSS, Python or VBA

• Possess strong analytical skills with the ability to identify performance drivers and trends

• Works effectively within tight deadlines and firm schedules

• Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems

Preferred

• Masters or Equivalent

• 4+ years related experience with Masters

• Experience in data science

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$80,510 - $107,340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$84,740 - $112,980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$88,980 - $118,630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$93,210 - $124,280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335686

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

80510

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/22/2024