Job Information
Trinity Health Patient Access Rep in DES MOINES, Iowa
Employment Type:
Full time
Shift:
Description:
ESSENTIAL FUNCTIONS :
Follows-up on outstanding patient account balances via phone fax, written request and
website.
Audits accounts for resolution.
Reviews and processes insurance denials.
Responds to insurance company and patient inquiries received via mail.
Requests insurance and patient refunds and prepares for mailing.
Refiles claims as necessary.
MARGINAL FUNCTIONS:
Responds to Customer service inquiries.
Reviews medical record information via computer.
Updates patient information via computer.
Calls other outside sources for information.
Prepares adjustments for application to accounts.
Reviews insurance payments via computer.
Calls insurance companies to verify eligibility.
Requests letters to insurance companies via computer.
Performs other related work as required.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
High school graduate/GED required
One year of insurance billing experience preferred.
Personal computer/applications knowledge required.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Trinity Health
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