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Wolters Kluwer Production Specialist in Des Moines, Iowa

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.

Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

This role will act as a Content Production Specialist ensures that all regulatory and legislative content is accurate to the state source of record, and is responsible for maintenance of product quality and accuracy through the application of internal content guidelines and standards.

You will be accountable for the development of content style and standards through their analysis of state legislative and regulatory procedures and practices on a state-by-state basis. In addition, you must have solid knowledge of computer applications including content management systems, and Microsoft Office.

This position requires the ability to work effectively in different work flow processes and with multiple document types and formats. Participation in the testing of enhancements, system upgrades, and software releases, along with training of new employees on workflow systems is also required. You will provide discretionary and final judgment for processing queries received from editorial processors and provides exclusive reports on any work flow or content errors identified in their final quality checks.

Essential Duties and responsibilities

  • Performs the final quality check on all documents affected by regulatory or legislative changes to ensure that accuracy and content standards are reflected.

  • Independently develops state style standards based upon their analysis of jurisdictional legislative and regulatory procedures.

  • Exercises discretionary judgment for all workflow and content related queries from editorial processors.

  • Documents errors identified through quality assurance procedures and provides specific information on the type, severity and location of the error.

  • Modifies documents in electronic workflow with a high degree of accuracy and demonstrates expert knowledge of content standards for diverse and complicated legislative and regulatory content.

  • Performs system testing for workflow or content management application upgrades.

  • Ensures the integrity of content when data conversion procedures are initiated.

  • Participates in on-going content standardization projects and content integrity audits.

  • Trains new employees on content production procedures and quality assurance practices.

  • Provides feedback to off-shore vendors and other departments on quality or technical issues identified in workflow.

Other Duties

  • May support additional products, including print production and Market Conduct. Includes other duties as assigned by supervisor to support ongoing editorial production needs.

Job Qualifications

  • Education: BA (or equivalent)

  • Experience: 2 years of work experience in a related field (or equivalent).

  • Understand content management principals and have the aptitude to learn complex work flows and application system

  • Strong organizational skills, must be able to work in a team environment

  • Be proficient at Microsoft Office applications, and be flexible and responsive to change.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.