Job Information
Iowa Department of Administrative Services Promise Jobs Manager in Des Moines, Iowa
Promise Jobs Manager
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Promise Jobs Manager
Salary
$61,110.40 - $94,806.40 Annually
Location
Des Moines - 50125 - Polk County, IA
Job Type
Full-time
Job Number
25-00752
Agency
309 Iowa Workforce Development
Opening Date
09/27/2024
Closing Date
10/7/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Jeremy Ritchie - Jeremy.Ritchie@iwd.iowa.gov
Description
Benefits
Questions
Job Description
Iowa Workforce Development (IWD) is seeking applicants for the position of PROMISE JOBS Manager at our 200 Army Post Rd., Des Moines, IA IowaWORKSoffice.
Overview:
The PROMISE JOBS Manager provides leadership and supervision for the PROMISE JOBS Program in the Des Moines service area.PROMotingIndependence andSelf-sufficiency throughEmployment,JobOpportunities andBasicSkills (PROMISE JOBS) provides work and training services for families receiving Family Investment Program cash assistance. The position provides professional management to include supervision, monitoring compliance with federal and state performance measures, and implementing and clarifying program policies and procedures.
Description of work:
As a PROMISE JOBS Manager you will plan, organize, direct, monitor, and evaluate the coordinated activities of the Des Moines service area as services are provided within guidelines of the program with the goal of coaching clients to reach their holistic personal goals including economic self-sufficiency through employment and training.
In this role you will supervise and coordinate PROMISE JOBS functions including:
Interviewing.
Orientation.
Case management.
Placement.
Job clubs.
Assessments.
Appeals.
Coaching.
You will coordinate other IWD and Workforce Innovation and Opportunity Act (WIOA) services that benefit the Temporary Assistance for Needy Families (TANF) recipients such as:
Labor market information.
Work Opportunity Tax Credit (WOTC).
Federal bonding.
Job fairs.
Referral to WIOA partner services.
Complete quarterly reports for administration as well as monitoring report and monthly case readings and attend community meetings that relate to and support the work of the PROMISE JOBS program.
In this role you will monitor spending to stay within allocations and staff workload so that appropriate case management services are provided to PROMISE JOBS participants in compliance with Health and Human Services (HHS) policies and procedures and perform required case reading to ensure staff are providing necessary services and monitoring to move participants towards self-sufficiency.
Coordinate and disseminate information from administration, state staff, QA coordinator and SME's. Schedule joint meetings, prepare agendas, facilitate meetings, arrange for printed minutes. Organize and arrange staff training and development. Field customer complaint calls regarding service provision deficiency and provide resolution.
The PROMISE JOBS Manager will assist in interviewing, selecting and hiring new PROMISE JOBS staff. You will direct and facilitate the training to all new staff and write and conduct the performance reviews on staff under your supervision. Analyze and evaluate job duties and performance working with direct supervisor or partner supervisors to report performance issues. Investigate performance issues of the staff under the direct supervision with guidance from my manager.
Provides mentoring and ongoing staff development related to the implementation of coaching practices. Models coaching practices with team members to build competency and skills to in turn be used with program participants.
Implement and maintain comprehensive public relations activities within the communities so there is public awareness of PROMISE JOBS service. Network with other providers, partners, business groups and professional organizations. Maintain close working relationship with HHS, Iowa Vocational Rehabilitation Services (IVRS), community colleges and WIOA providers.
Works effectively as a member of the leadership team in the office, service area, and with other program leaders in the PROMISE JOBS program statewide.
Agency Overview
Iowa Workforce Development is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.
IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services.
The agency also maintains a statewide delivery system of IowaWORKSCenters and satellite and expansion offices where both employers and job seeking Iowans can receive workforce assistance.
Benefits
Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:
Excellent health, dental, and vision insurance.
Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
Flexible Spending Accounts for medical and dependent care.
Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
Employee Assistance Programs and Discount Programs for support.
Clickhere (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.
Hours of Work: Monday – Friday 8:00am-4:30pm.
If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.
No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.
Minimum Qualification Requirements
Graduation from an accredited four year college or university and the equivalent of four years of full-time professional level experience in program administration, development, management or operations;
OR
an equivalent combination of education and experience substituting the equivalent of one year full-time required work experience for one year (thirty semester or equivalent hours) of the required undergraduate course work to a maximum substitution of four years;
OR
graduation from an accredited four-year college or university with a major emphasis in Business or Public Administration and three years of the qualifying experience;
OR
substitution of a Master's degree in Public or Business Administration for one year of the above experience;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time work as an Executive Officer 1 or two years of full-time work as a Workforce Advisor.
For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/WorkforceDevelopmentManager-00815.pdf)
Additional Qualification Requirements
Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
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Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
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Have you graduated from an accredited four year college or university? IF YES - How many years do you have of full-time professional level experience in program administration, development, management or operations?
I have not graduated from an accredited four year college or university
Less than four years of full-time professional level experience in program administration, development, management or operations
Four years or more of full-time professional level experience in program administration, development, management or operations
04
How many years do you have of a combination of post high school education and/or full-time professional level experience in program administration, development, management or operations? Thirty semester hours equals one year of experience.
I do not have any of the combined education and/or experience
Less than eight years of the combined education and/or experience
Eight years or more of the combined education and/or experience
05
Have you graduated from an accredited four-year college or university with a major emphasis in Business or Public Administration? IF YES - How many years do you have of full-time professional level experience in program administration, development, management or operations?
I have not graduated from an accredited four-year college or university with a major emphasis in Business or Public Administration
Less than three years of full-time professional level experience in program administration, development, management or operations
Three years or more of full-time professional level experience in program administration, development, management or operations
06
Have you graduated from an accredited four-year college or university with a major emphasis in Public or Business Administration? IF YES - Do you have a Master's degree in Public or Business Administration? IF YES - How many years of experience do you have of full-time professional level experience in program administration, development, management or operations?
I have not graduated with a Bachelor's or Master's degree inPublic or Business Administration
Less than two years of the identified experience
Two years or more of the identified experience
07
Have you graduated with a Master's degree in Public or Business Administration? IF YES - How many years do you have of full-time professional level experience in program administration, development, management or operations?
I have not graduated with a Master's degree in Public or Business Administration
Less than three years of full-time professional level experience in program administration, development, management or operations
Three years or more of full-time professional level experience in program administration, development, management or operations
08
Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Executive Officer 1 for the State of Iowa?
i am not a current State of Iowa employee
I do not have experience in the classification of Executive Officer 1 for the State of Iowa
Less than 12 months of experience in the classification of Executive Officer 1 for the State of Iowa
12 months or more of experience in the classification of Executive Officer 1 for the State of Iowa
09
Are you a current State of Iowa employee (executive branch)? IF YES - How many years of experience do you have in the classification of Workforce Advisor for the State of Iowa?
I am not a State of Iowa employee
I do not have any experience in the classification of Workforce Advisor for the State of Iowa
Less than two years of experience in the classification of Workforce Advisor for the State of Iowa
Two years or more of experience in the classification of Workforce Advisor for the State of Iowa
Required Question
Agency
State of Iowa
Agency
309 Iowa Workforce Development
Address
1000 E Grand Ave
Des Moines, Iowa, 50319
Website
https://www.iowaworkforcedevelopment.gov/
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