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Sales Support AdministratorJob Duties

• Support 3 Account Managers with customer needs and assist other account managers based on work volumes.

• Enter customer orders and quotes into the computer system and process Return Authorizations.

• Research and follow up on customer orders, including making occasional phone calls to supplier partners, corporate office teams, and customers for back office support.

• Obtain Proof of Deliveries from customers and ensure open order reports are current.

• Work extensively in Microsoft Excel for order entry and reporting purposes.

• Assist in general clerical work such as email/phone correspondence and filing.

• Research products that are not currently in the sales portfolio.

• Enter, process, and maintain quality events and follow up with customers regarding Accounts Receivable when needed.

• Demonstrate a positive attitude, self-starting ability, and strong attention to detail.

• Communicate effectively, both via email and phone, and show an interest in process improvement.

• Handle challenges, dig into problems, and figure them out independently and as part of a team.

Essential Skills

• 1+ years of previous sales experience (retail is applicable)

• 1+ years of administrative/order entry experience.

• Customer service skills, including comfort with phone and sales work.

Work Environment

• This position is 100% onsite.

• All initial training will be done virtually, but you will need to be onsite when working in the role.

• You will be supporting a team of 3 salespeople in a small office environment.

• The shift is 1st shift, Monday through Friday, from 8:00 AM to 4:30 PM

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.