Job Information
Presbyterian Homes and Services Resident Services Director in Dubuque, Iowa
Overview
Presbyterian Homes & Services - Mount Carmel Bluffs is seeking a Resident Services Director to join our team.
REPORTING STRUCTURE: This position reports directly to the Campus Administrator.
ABOUT THIS COMMUNITY
Mount Carmel Bluffs is a shared ministry of the Sisters of Charity, BVM and Presbyterian Homes & Services. This new senior community is in a beautiful and serene location atop the bluffs of Dubuque, Iowa, overlooking the Mississippi River.
This community offers the following care options: Residential Care Facility (RCF), Residential Care Facility (RCF) with Memory Care, Long Term Care/ Care Center
Address: 1040 Carmel Dr, Dubuque, IA 52003
Near by towns include: Bellevue, Cascade, Peosta, Maquoketa, Platteville, WI, and Galena, IL.
Responsibilities
The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Enriched Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.
The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.
Qualifications
College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
Experience in senior housing, service or health care related environment.
Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
Demonstrated knowledge of social community service delivery systems preferred.
Demonstrated computer proficiency including Microsoft Office and other common computer programs.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
About PHS
Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.
PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Job ID2024-24063
CategorySocial Services/Admissions
Job Location : CityDubuque
Job Location : StateIA
CampusMount Carmel Bluffs
TypeFull Time