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Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category

Engineering & Science

Position Summary

We are seeking a Field Technical Support to join our team!

The Field Technical Support (FTS) is an entry level position working toward advancement of becoming a Technical Service Representative (TSR).

The Technical Service Representative (TSR) position is achieved after promotion from the Field Technical Support (FTS) position. Travel during the training period is extensive and can be over 75%.

The successful candidate will be well versed in electrical/mechanical/pneumatic troubleshooting skills. The position will require traveling to Bandag dealers throughout North America to install, troubleshoot and repair industrial retread equipment. Responsibilities will include training the proper operation and maintenance of major retread equipment. After an initial training period, the Field Technical Support Representative will be promoted to a Technical Service Representative and will be expected to manage an assigned territory with minimal supervision.

The TSR position will require re-location to an assigned field territory in North America.

We believe in being part of a team that energizes you while respecting what drives you and that at the end of the day having a great work experience will create a great experience for our customers and the society we serve at large.

Responsibilities

In this role, your primary responsibilities will include:

1. Retread Plant Uptime

· Equipment installation & removal

· Training Dealer personnel on equipment operation

· Equipment calibrations

· Equipment troubleshooting and repair

· Training Dealer personnel on Equipment maintenance and repair

· Installing Equipment kits

2. Retread Plant Installs

· Plant installation or modification including equipment, beam and monorail

· Managing installation projects from start to finish

· Contractor meetings and coordination

3. Product Quality

· Franchise Compliance Audit/Franchise Standards of Excellence (FCA/FSE) and Improvement Actions

· Provides Operator training

· UPS Audits

· Key Performance Indicators (KPI) report out and projects to correct

4. Production Analysis

· Identifying productivity constraints and developing plans to drive improvements

5. Dealer and Area Management

· Management and Market Team meetings

· 3 year Smart Resource (SR) plans

· Material flow support

· Plant production efficiency

· Dealer Visit records

Education and Experience

· Bachelor’s degree preferred in pre-engineering, natural science or related Technical School course work. Associate degree or equivalent experience minimum.

· Military experience and training in electronics, electrical etc., may be considered equivalent to an Associate degree.

Minimum Qualifications

Typically requires a bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. If you find this opportunity compelling, we encourage to apply.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.