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University of Iowa Community Credit Union Payment Processor in North Liberty, Iowa

Position Summary

This position performs daily tasks and functions in support of various payments processes including ACH, Checks, Faster Payments, Lockbox, MRDC/RDC, and Wires. Staff in this role maintain a general level of knowledge in all payments areas by rotating through task rotations for back-up and coverage purposes and sharing in the daily tasks of the team.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Monday - Friday between the hours of 8:00am - 6:30pm and rotating Saturdays for under 2 hours.

Pay range for this hourly position is $ 26.02 - $34.84/hr with a progressive benefits package.

Essential Duties and Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

  • Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.

  • Demonstrates a positive member service (internal and external) focus at all times.

  • Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.

  • Ensures confidentiality of member information.

  • Supports a diverse and inclusive work environment.

  • Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events, on an annual basis.

ACH

  • Ensures ACH files are received from Federal Reserve and posted to member accounts daily.

  • Processes all ACH exception items (e.g. unable to locate, stop pay, nsf), as well as any resulting return items.

  • Processes ACH Disputes (e.g. stop payment, unauthorized).

  • Processes DNEs and government reclamation items in a timely manner.

  • Reconciles daily ACH files. Ensures all items have been processed.

  • Processes iPay exceptions.

  • Processes EFT Indirect Funding.

Checks

  • Ensures inclearing/check files are received from Federal Reserve and posted to member accounts daily.

  • Processes all inclearing/check file exception items (e.g. account not found, account closed, stop pay), as well as any resulting return items.

  • Reconciles daily inclearing files. Ensures all items have been processed.

  • Processes and maintains negotiable instruments (e.g. official checks, accounts payable checks) exceptions (e.g. stop payment, void, check not found, amount mismatch).

  • Reconciles negotiable instruments outstanding against corresponding GLs.

  • Processes member deposited check returns (e.g. nsf, stop payment, refer to maker).

  • Processes foreign deposit items (non-US checks).

  • Reconciles daily MRDC/RDC files. Ensures all items have been processed.

  • Assists with processing FRB Check Adjustments.

  • Responsible for the accurate transmission of check file(s) to the Federal Reserve.

Wire Transfers

  • Processes and initiates posting of incoming member wire transfers.

  • Processes outgoing wire transfers including both domestic and international.

  • Ensures all wire transfers have been OFAC checked by the BSA department prior to processing.

Other Departmental Processes

  • Posts daily and month-end journal entries at the direction of the SVP/CFO, Controller, Assistant Controller, and other Finance staff.

  • Provides support and assistance to credit union staff, members, and other financial institutions for all department functions through timely attention to requests (e.g. direct message, phone, salesforce, email, mail).

  • Assists branches/departments with problem-solving, balancing, and other issues related to end of night processes and transaction errors.

  • Posts daily ITM cash transactions.

  • Processes ITM exceptions.

  • Processes daily Lockbox files and credits member accounts.

  • Reconciles daily ITM files.

  • Reconciles daily QuickPay files.

  • Processes weekly branch coin machine settlements.

  • Monitors Accounts Payable email box to assist with timely processing of invoices.

  • Prepares and processes accounts payable payment batch files for ACH, check, and third-party systems.

  • Assists with unclaimed property due diligence and processing.

  • Identifies opportunities for process improvements to enhance efficiency, effectiveness, and to reduce errors.

  • Assists with the development and maintenance of the department Knowledge Base, documented procedures, and other resources (e.g. Teams).

  • Performs other temporary or permanent duties as assigned.

Job Requirements/Expectations

  • High school diploma or the equivalent (e.g.: GED).

  • One to three years of financial institution or other related work experience required. Three to five years preferred.

  • Previous experience with ACH, Check, and/or Wire processing strongly preferred.

  • Accreditation strongly preferred (e.g. AAP, APRP, NCP, FPP)

  • A solid understanding of general ledgers (e.g. debits, credits).

  • Proficiency with and the ability to learn a wide variety of related computer applications.

  • Ability to prioritize and organize work efficiently to handle large volumes of work.

  • Strong problem-solving skills, attention to detail, and a high level of accuracy.

  • Ability to work with minimal direction and exercise sound judgment.

  • Ability to develop and maintain effective working relationships with co-workers.

  • Positive attitude and a team first focus with an emphasis on providing outstanding service.

  • Ability to follow oral and written instructions.

  • Good oral communication skills, interpersonal skills, telephone and email manners and etiquette.

  • Reports to work punctually, works all scheduled hours, and works overtime as necessitated bybusiness demand.

  • Must be Bondable.

Reporting Relationship

This position reports to the Vice President/Accounting Operations.

Supervisory Responsibilities

This position is not responsible for the supervision of others

Equal Opportunity Employment Statement

GreenState Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.#ID

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ID 2024-3798

Category Accounting

Employment Classification Regular Full-Time

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