Job Information
BYRNES AND RUPKEY Resort Manager in WATERLOO, Iowa
Job Title: Resort Manager
Location: Waterloo, IA
Salary: $45-55K + bonus
Job Summary of the Resort Manager
:
The Resort Manager will
oversee
day-to-day operations to ensure the resorts vision and mission are met. Manage the staff and ensure the highest customer care and customer service standards.
Qualifications of the Resort Manager:
?
Implementing and enforcing company policies, processes, and procedures
?
Handling customer inquiries, feedback, and complaints with professionalism
?
Hiring and firing staff, reviews, onboarding and training new staff
?
Ensuring the cleanliness, safety, and maintenance of the facility
?
Collaboration with the marketing team to promote and attract new customers
?
Implementing innovative solutions to enhance customer experience
?
Adhering to the companys core values and fostering a positive and supportive work environment
?
Acting as a mentor and leader for the staff
?
Foster and develop relationships with staff and customers
Responsibilities of the Resort Manager:
?
Planning and organization to develop and achieve goals
? Ability to create innovative solutions [? Strong leadership skills [? Good listening and written/verbal communication skills [? Effective time management [? []{times="" new="" rom=""}]{microsoft="" sans="" serif",sans-serif"=""}]{microsoft="" sans="" serif",sans-serif"=""}]{microsoft="" sans="" serif",sans-serif"=""}]{microsoft="" sans="" serif",sans-serif"=""}