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Shared Services Operations

Shared Services Operations is part of the Chief Operating Office (COO). The COO group includes Global Operations, which includes Consumer Operations, Wholesale Operations, Shared Services, and additional Operations business reporting. Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. Shared Services Operations includes Wholesale Payments (Wires/ACH), Lockbox, KYC, Tax, Regulatory Reporting and Data Privacy, and Document Capture.

Senior Content Strategist - Financial Crimes & Regulator Operations

The content strategist will be responsible for articulating complex stories in a clear and meaningful way which demonstrates value. Must be comfortable taking abstract and large ideas and painting a picture with words and visuals which captivate an audience. This person will be comfortable turning high-level requirements into effective presentations. They must be articulate and have strong abilities to engage with senior leaders and understand problem statements and craft a message which is clear in laying out the problem and it's solution.

In this role, you will:

• Manage and develop multiple initiatives with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners

• Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management

• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions

• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational

• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans

• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strategic planning experience in translating leadership vision into executable strategies and initiatives

• Demonstrated ability to operate and thrive in an agile working environment

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

• Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions

• Strong analytical skills with high attention to detail and accuracy

• Experience delivering results in a fast-paced, deadline driven environment

• Works independently while keeping management informed

• Experience managing in a complex, matrixed environment and comfortable leading and executing through influence.

• Ability to organize and manage multiple priorities

• Must be able to comprehend, analyze and interpret documents with the ability to note critical takeaways

• Prior Big 4 consulting experience

Job Expectations:

• Must be willing to work on site in desired location

Posting End Date:

3 May 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-337298-4

Updated: Sun Apr 21 00:00:00 UTC 2024

Location: WEST DES MOINES,Iowa